Refund policy

Merchandise: All merchandise sales are final sale. We do not accept returns, exchanges, or issue refunds on merchandise.

Membership: fees already charged are non-refundable.

Private Training Sessions: Private training sessions may be rescheduled with advance notice. Rescheduling requests made less than 24 hours before your scheduled session are non-refundable. Please contact us as soon as possible if you need to change your booking.

Private Event Rescheduling: Private events require a minimum of 14 days’ notice prior to the scheduled event date to request a reschedule.

Less Than 14 Days’ Notice: Rescheduling or cancellation requests made within 14 days of the event date will result in the forfeiture of any deposit or payments already made. Any remaining balances or amounts due will be handled according to the terms outlined in your event contract.

Extenuating Circumstances: We understand that unexpected circumstances can occur. Requests made within the 14-day window due to extenuating circumstances will be reviewed by the Wheelie Bad Decisions team on a case-by-case basis. Approval of a reschedule, refund, or credit is not guaranteed and will be at the discretion of our team.