Frequently Asked Questions

Riding Experiences

What is a Wheelie Machine?

A wheelie machine is a specialized training device that allows riders to safely practice and control wheelies in a fully stabilized and controlled environment. It removes the risks associated with practicing on public roads while helping you focus on balance, throttle control, and technique.

Is it safe?

Yes. Safety is our top priority. All riders receive a full safety briefing before their session, and proper gear is required. Our team is present throughout the entire experience to guide you, monitor the equipment, and ensure everything runs smoothly and safely.

How long has your team been riding?

Our team is made up of experienced riders with a wide range of backgrounds. Some of us have over a decade of riding experience, while others have been riding for 5+ years. Regardless of experience level, every team member is trained to operate our equipment and provide a safe, supportive, and controlled training environment.

Do you guys do pop-up events?

Yes. We regularly host pop-up events and live demonstrations. Be sure to follow our Facebook page for the latest updates on upcoming locations, events, and experiences.

Do you have a storefront?

Not at the moment. We currently operate through mobile experiences and events. However, we are working toward opening a dedicated location in the future where the community can come together and train, ride, and connect.

Can I bring my own bike and train on your machine?

We may offer a Bring Your Own Bike (BYOB) training option in the future, but it is not available at this time. Follow us on social media or check our website for future announcements.

Can I bring my own helmet to use?

Absolutely! We encourage riders to bring their own DOT-approved helmet for the best fit and comfort, whether you're visiting us at a vendor event or attending a private training session.

If you don't have a helmet or happen to forget yours, we've got you covered. We offer rental helmets, and every rider is provided with a reusable head sock for cleanliness and hygiene!

Do I need to wear gloves?

No. Gloves are not required to ride. Wearing gloves is a personal preference—some riders choose to wear them for added comfort and grip while using our wheelie machine. You're welcome to bring your own gloves if you'd like, or ride without them.

What shoes are required to ride?

For safety, all riders must wear ankle-high shoes or boots. If you're wearing low-cut shoes, you must also wear socks that fully cover your ankles, and your pants must completely cover your ankles as well. Riders who do not meet these footwear requirements will not be permitted to ride.

Why do I have to keep my hands on the handlebars and feet on the pegs at all times?

This is a non-negotiable safety requirement designed to help keep you safe while riding on our wheelie machine. Maintaining four points of contact—both hands on the handlebars and both feet on the pegs—helps reduce the risk of injury and ensures you remain in proper control throughout your ride.

Failure to follow this instruction will result in the immediate termination of your ride without a refund.

For your safety, this rule will be clearly posted on signage at our events and reviewed with you during the pre-ride safety briefing.

Orders, Shipping, and Returns

What is the return policy?

Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.

Are any purchases final sale?

Yes, all purchases are final sale. Due to the nature of our business, we cannot refund after a booking is completed. If you have scheduled a booking, please work with your dedicated WBD's representative if you require a reschedule.

ALL merch and apparel are final sale as well.

When will I get my order?

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.


Please allow for the following buffers:
Processing times: 3-5 business days
Shipping times: 2-7 business days

Where are your products manufactured?

Our merchandise are manufactured locally. We carefully select our partners to ensure our products are high quality.

How much does shipping cost?

Standard shipping for merch is $8. For orders above $100 we offer FREE shipping